Girardi | Keese

Deactivated gift cards subject of consumer class action

Consumers occasionally find themselves frustrated because a big business makes a decision or handles a situation in a way that is harmful or costs them money. Whether you live in Los Angeles or any other part of the country, banding together with others in the same position in a class action lawsuit to change a policy or recover money lost.

Court information shows that Best Buy and Apple are defendants in this type of litigation. The suit alleges that iTunes gift cards were deactivated before customers redeemed them. The lead plaintiff asserts that there was no expiration date listed, nor did either of the businesses provide that information to the cardholder. The company that handled activation and deactivation of the cards is also as a named defendant.

Reportedly, the cards were purchased at Best Buy to be redeemed on iTunes. The complaint alleges that neither the retailer nor Apple gave the buyer a reason why or a scenario wherein the card would be deactivated after purchase. The lead plaintiff claims her cards were unusable less than a year after her daughter bought them.

As is common in consumer class actions, a settlement has been presented to the federal judge hearing the matter in California. She has tentatively approved both the suggested settlement and the certification of the consumer class. If final approval is effected at hearing, all U.S. residents who purchased the music gift cards between the specified dates, and then found they were deactivated without redemption within the relevant time period will become class members.

People often believe that ordinary citizens have no recourse against big corporations in the marketplace. With an experienced, knowledgeable approach to the legal remedies and options that are applicable to a given situation, action by a group of consumers can be successful.

Courthouse News Service, "Settlement Preliminarily Approved in Apple & Best Buy Gift Card Class Action Heather Johnson" Heather Johnson, Apr. 22, 2014

No Comments

Leave a comment
Comment Information

DISCLAIMER: Case results depend upon a variety of factors unique to each case. Case results do not guarantee or predict a similar result. Any testimonials and endorsements at this site do not constitute a guarantee, warranty, or prediction regarding the outcome of your legal matter or potential legal matter.


The Soto Verdict

Girardi | Keese attorneys have won a $2.3M verdict for a Long Beach resident run over by a Parks & Rec truck. Read more here.

The Madero Verdict

Attorney Christopher T. Aumais persuaded a San Bernardino County jury to deliver an  exceptionally high verdict in an area known for low jury awards.

A Champion of Justice

Partner Amy Fisch Solomon was a Champion of Justice in 2015, proving that success in law isn't just about the size of your verdict or settlement.

Own a VW Diesel?

Read about VW's emissions scandal and 
our class action against the automaker.


Learn About Our Referral Network Read More

Our Attorneys

Meet our award-winning team Read More


The true measure of a lawyer isn’t the awards, but what the awards say about the lawyer: dedication and commitment to the client.

Review Us
Super Lawyers Distinguished AV | Lexis Nexis | Martindale-Hubbell | Peer Review Rated For Ethical Standards and Legal Ability American Association For Justice Consumer Attorneys Association Of Los Angeles Consumer Attorneys California Supreme Court Icon 7 Icon Best Lawyers | Best Law Firms 2014 | U.S. News American Board of Trial Advocates Law Dragon America's Top 100 Attorneys | Lifetime Achievement Martindale-Hubbell | AV Preeminent | Peer Review Rated For Highest Level of Professional Excellence | 2017